Legal

Terms of Service

Effective July 30, 2026

These Terms of Service (“Terms”) govern your access to and use of the Anthropos website, client portal, and coaching services (collectively, the “Service”), operated by Delan Chan, a sole proprietor doing business as Anthropos (“Anthropos,” “we,” “us,” or “our”). By creating an account, submitting an application, or purchasing a coaching program, you agree to these Terms. If you do not agree, do not use the Service.

1. Description of Service

Anthropos provides online strength coaching, including personalized training programs, weekly check-ins, nutrition guidance and tracking tools, direct messaging with your coach, a community feed, and supporting tools such as workout logging, progress-photo tracking, and optional wearable-device syncing. Coaching is delivered remotely; there is no in-person supervision of your training sessions.

2. Eligibility and Health Disclaimer

You must be at least 18 years old to use the Service. By using the Service, you represent that you are physically able to participate in an exercise program and that you have consulted a physician if you have any medical condition, injury, pregnancy, or other concern that could be affected by exercise or changes in diet. Strength training and exercise carry an inherent risk of injury. You voluntarily assume all risks associated with your participation, and you agree that Anthropos is not a medical provider and does not provide medical advice, diagnosis, or treatment. Nothing in the Service — including AI-generated content described in Section 7 — is a substitute for professional medical or dietetic advice.

3. Accounts

You must provide accurate information when creating an account and keep your login credentials confidential. You are responsible for all activity that occurs under your account. Accounts are personal to you and may not be shared, transferred, or resold.

4. Subscriptions, Billing, and Payment

Coaching subscriptions are billed in advance on a recurring basis (monthly or weekly, depending on the plan you select) or as a single pay-in-full charge (6 or 12 months), through our payment processor, Stripe. By subscribing, you authorize us to charge your payment method on each billing cycle until you cancel. Prices are as displayed at checkout; we will provide reasonable notice before any price increase takes effect on your next billing cycle.

5. Cancellation and Refunds

Monthly and weekly subscriptions: You may cancel at any time. Cancellation stops future billing; you keep access to the Service through the end of the period you've already paid for. We do not provide refunds or credits for partial or unused time on monthly or weekly plans.
Pay-in-full plans (6-month or 12-month): If you cancel within 30 days of your purchase date, you are entitled to a pro-rated refund of the unused, remaining months. After 30 days, pay-in-full plans are non-refundable.
Consultations and one-time program design purchases: These are non-refundable once the consultation has been delivered or the program has been sent to you.

To cancel a subscription or request a refund under this policy, contact support@anthroposstrength.com or use the billing management tools in your account.

6. Failed or Paused Payments

If a recurring payment fails and is not resolved within a reasonable period, we may pause your access to the client portal until payment is brought current. We will make reasonable efforts to notify you before and during this process.

7. AI-Assisted Features

Certain features of the Service use artificial intelligence (currently, models provided by Anthropic) to assist your coach — for example, drafting suggested responses to your weekly check-ins and messages — and to assist you directly, such as estimating the calories and protein in a meal from a photo, barcode, or written description. AI-generated estimates and drafts are approximations, may contain errors, and are reviewed or editable by your coach before being sent to you where applicable. Nutrition estimates in particular are not a substitute for laboratory testing, a registered dietitian, or medical guidance, and should be treated as a practical estimate rather than an exact figure.

8. Your Content

You may submit content to the Service, including check-in responses, messages, community posts, progress photos, and form-check videos or voice notes (“Client Content”). You retain ownership of your Client Content. By submitting it, you grant Anthropos a limited license to store, process, and display it as necessary to provide the Service to you and your coach (for example, so your coach can review a form-check video or respond to a check-in). We will not use your Client Content for external marketing without your separate consent.

9. Community Guidelines

If you participate in the community feed, you agree to communicate respectfully and not to post content that is abusive, harassing, illegal, or that discloses another member's private information without consent. We may remove content or restrict access to the community feature at our discretion.

10. Intellectual Property

The training programs, educational content, written materials, and branding provided through the Service are the intellectual property of Anthropos and are licensed to you for your personal use only while your subscription is active. You may not copy, resell, redistribute, or publicly share program content without our written permission.

11. Third-Party Services

The Service relies on third-party providers to operate, including Stripe (payments), Supabase (account and data storage), Resend and MailerLite (email delivery), Anthropic (AI-assisted features), and, if you choose to connect a wearable device, Oura. Your use of those integrations is also subject to those providers' own terms. See our Privacy Policy for more detail on how information is shared with these providers.

12. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT GUARANTEE ANY SPECIFIC FITNESS, WEIGHT, OR HEALTH OUTCOME FROM USING THE SERVICE.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ANTHROPOS AND DELAN CHAN WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF THESE TERMS OR THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS BEFORE THE CLAIM AROSE.

14. Indemnification

You agree to indemnify and hold Anthropos and Delan Chan harmless from any claims, damages, or expenses (including reasonable attorneys' fees) arising from your violation of these Terms or your misuse of the Service.

15. Termination

We may suspend or terminate your access to the Service if you violate these Terms, engage in abusive conduct toward staff or other members, or fail to pay amounts owed. You may stop using the Service and cancel your subscription at any time as described in Section 5.

16. Governing Law and Disputes

These Terms are governed by the laws of the State of Washington, without regard to conflict-of-law principles. Any dispute arising from these Terms or the Service will be subject to the exclusive jurisdiction of the state or federal courts located in Washington, and you consent to personal jurisdiction there.

17. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will post the updated Terms here with a new effective date and, where appropriate, notify you by email. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

18. Contact

Questions about these Terms can be sent to support@anthroposstrength.com.